Letter to RTCT from Richard Aylard CVO, Sustainability Director, Thames Water. 22nd January 2021.
I am pleased to say that, following two rounds of feedback from Ofwat and after detailed consideration, the Thames Water Board decided to accept Ofwat’s ‘final determination’.
We have now started to deliver our new 5-year plan, in line with our restated corporate purpose ‘to deliver life’s essential service, so our customers, communities and the environment can thrive’. Our plan focuses on three clear strategic ambitions: Continue reading